Frequently Asked Questions

Covenants are legal documents that are recorded on the land in the superior court within your county. Sentry Management works with the Board of Directors to determine the violations that need to be addressed. 

Once a violation is reported or observed, Sentry Management follows a process which is stated in the covenants for our community. Once that process is followed the property may be entered and/or a fine is assessed depending upon the violation.

Our Covenants require approval for any improvements to your property.   Receiving approval protects all the property owners against homeowners constructing something that is not attractive or consistent with the rest of the community. View our Covenants at a Glance and Covenants for guidance on property changes and improvements.

Send plans to Sentry Management for review. The plans must include (but not limited to) description, dimensions, materials, location, color sample, and pictures to give better description if possible. Fill out a form on CommunityPro PORTAL.

Sentry Management is hired to follow up and send letters on violations throughout your community. We do this by having a member of their staff drive through the community. Sentry Management also relies on homeowners to report violations. To report violations, homeowners can contact Sentry Management with the specific information that relates to the violations. Start a report on the CommunityPro PORTAL.

If you disagree with a violation you have received, you can submit a form on the CommunityPro PORTAL to Sentry Management to state your side of the story. Sometimes, violations may have been observed or reported and you receive the letter after you have corrected the issue. If you feel the violation has been sent in error, you do not understand the violation, or why it is a violation, please contact Sentry Management.

Removing or reducing a fine depends on the community. Some Boards will not reduce any fines and others may reduce the fine. Please send an email to communitycare@sentrymgt.com and Sentry will pass your request to the Board.

Prior to receiving a fine, you may ask for an extension to have more time to fix the violation. Most extensions are granted, however, these requests are taken on a case by case basis. To start your request, fill out the form on the CommunityPRO PORTAL.

Board meetings may be held regularly many times, on the same day of each month. Currently, they are being held on the second Thursday, of every other month. Meetings are open to the homeowners, however, if any voting is required there has to be a quorum. Each homeowner will be sent written notice of meetings by the Association. Dates will also be posted on the calendar page of this website.

All correspondence to Board Members goes through Sentry Management, if you would like to contact them please fill out the correct form on the CommunityPRO PORTAL or email communitycare@sentrymgt.com. You may also talk to your Board of Directors in person at the next community meeting. 

Card access to amenities may be requested on the CommunityPro PORTAL. Options for the form include requesting a card for new residents, replacement of lost card (charges may apply), and updating existing card information.

No, the pool is not an area that can be used or rented out for parties and events. We want to provide equal pool access to all homeowners during the pool season. Each household is only allowed to bring 4 guests to the pool. If you would like to host a party, you can do so by renting the clubhouse. The pool is not part of the clubhouse rental. More information about renting the clubhouse can be found on the amenities page. 

Yes, you will need to have the lease approved by the Board. There are very strict guidelines and paperwork needed to be completed before approval of leasing/renting your home. Please email communitycare@sentrymgt.com to start this process.